Certificate IV Online Frontline Management Course
BSB40807 Online Frontline Management Training Courses
Certificate IV in Frontline Management provides essential training in management skills such as supervision, team building, delegation and conflict resolution. This challenging Cert IV online training course is aimed at developing these competencies for frontline business managers and other management personnel through a range of practical and theoretical learning modules.
The Certificate IV in Frontline Management qualification requires the completion of ten modules or units online including developing work priorities; monitoring a safe workplace; implement continuous improvement; implement workplace information system; coordinate implementation of customer service strategies; write complex documents; promote team effectiveness; show leadership in the workplace; implement operational plan; make a presentation.
Recognition of Prior Learning (RPL) is applicable to the online Certificate IV in Frontline Management, provided you submit adequate evidence or relevant workplace experience or training in a portfolio.
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Develop Work Priorities
(BSBWOR404B)
Plan your work schedules and learn how to monitor, obtain and review feedback on work performance & development and take responsibility for your own career planning and development.
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Monitor a safe workplace
(BSBOHS407A)
Monitor occupational health & safety (OHS) policies, procedures and programs in your relevant work area in accordance with legislative requirements and demonstrate a sound knowledge of such legislation and codes of practice.
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Write Complex Documents
(BSBWRT401A)
Plan and compose complex text documents using language, formats and other features appropriate to the intended purpose and audience. Develop relevant structure and content templates and review grammar, punctuation and style.
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Implement Workplace Information Systems
(BSBINM401A)
Locate, collect and review organisational information requirements in consultation with colleagues and in accordance with future business plans. Ensure efficient, suitable and adequate information flow to relevant teams and prepare members and resources for routine use of information systems.
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Coordinate implementation of Customer Service
(BSBCUS401A)
Carry out and evaluate existing customer service strategies and design and implement improvement strategies based on feedback and appropriate communication techniques in accordance with organisational requirements.
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Implement Continuous Improvement
(BSBMGT403A)
Implement required processes, systems and strategies with an emphasis on mentoring and coaching team members to participate in monitoring and reviewing performance and actively identifying potential opportunities for further improvement.
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Promote Team Effectiveness (BSBWOR402A)
Promote teamwork by developing team plans to meet expected outcomes. Lead the team in by identifying specific roles, responsibilities, plans and objectives and proactively work with management to achieve goals.
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Show Leadership in the Workplace (BSBMGT401A)
Acquire the skills and knowledge to work with teams and individuals at all levels and influence their standard of conduct reflects the values and standards of the organisation. Monitor and evaluate standards in management behaviour as a positive role model benchmark.
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Implement Operational Plan
(BSBMGT402A)
Analyse, monitor and adjust operational performance in consultation with relevant persons and monitor and adjust operations with short term plans that contribute to the overall organisational objective.
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Make a Presentation (BSBCMM401A)
Prepare intended approach, format delivery and outcomes and learn how to deliver a suitable presentation for your relevant target audience and setting. Implement techniques to review and improve overall presentation effectiveness.
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Frontline Management Training investment and Government Funding
Government funding is available for Cert 4 Frontline Management training courses. Online Training Network has two payment choices as follows:
1. Upfront payment of the entire course fees.
This attracts a 5% discount, reducing the total upfront fee to $3325.
2. An upfront enrolment fee of $500, and 10 monthly installments of $300.
Total course fee is $3500.
*This pricing also includes the training and assessment course with the free iPad2
Federal Government funding of $4000 is available to employers for Cert 4 Frontline Management training for employees. This funding is payable in two installments – $1500 after 3 months and $2500 upon course completion. Employers providing Online Learning for employees through Online Training Network will only pay a maximum of $3500, however, upon course completion, you will have received $4000 per employee from the government to cover the cost of training. Government funding is available throughout the states of NSW, QLD, SA, TAS, ACT.
Find out more about Certificate IV in Frontline Management by calling 1300 665 181 or fill in our enquiry form.
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